CT HMIS Coordinated Access Network Users:

Overview of Changes Effective: The Coordinated Access Network Process Referral workflow in the Coordinated Access – Network Role, has been updated to allow for better client flow when a client is making an appointment directly at a CAN HUB instead of through 211. This updated workflow provides a “Schedule Appointment – Pending Enrollment” option that bypasses a full CAN enrollment intake. This allows staff to quickly create a program enrollment for a CAN, in “Enrollment Pending” Status without completing all of the HUD/CAN assessments until the appointment date.

A new CAN Pending Enrollments view has been created in the Left Menu. Navigation Path = Case Management > Left Menu > CAN Pending Enrollments. This view will list out all clients with a CAN program enrollment that is in an “Enrollment Pending” status and can also be used to access the “Complete Pending Enrollment” workflow for the clients listed.

These changes do not impact users of the Coordinated Access – 211 Role. Please click here for the full Release Note, Demonstration Video and additional resources.