Known Public Issues
| Ticket # | Summary | Status | Ticket Created | Latest Comment | Ticket Age |
|---|---|---|---|---|---|
| 766008 | Issue running reports after Export to CSV is clicked | Ready for Testing/Review (Internal) | 10/09/2023 | 04/16/2024 - Public Note: The issue where you cannot run a report after clicking the Export button on reports such as the APR is fixed in CaseWorthy's code and we're just waiting on the next code migration to happen which will resolve this issue. | 211 |
| 767154 | CoC APR Exports slow/delayed due to missing Task Objects | In Progress | 10/17/2023 | 04/25/2024 - Description of the issue: When generating a CoC APR Export from CaseWorthy, file generation may take longer than usual. A fix has been released by CaseWorthy and will be applied during the next code migration. Form/Report Impacted: CCEH Batch File Exports Table / Section Impacted: Gear > Download File Path to Form/Report: Reports > Report Exports Path to Reports: Reports > Compliance Reports > HMIS / HUD Compliance Reports > APR FY2024 v.1.0 & CAPER FY 2024 v.1.0 > APR CSV Export Status: Low Workaround: N/A - the file will generate, some may take longer than 20 minutes. If the file does not generate after 2 hours, submit a ticket to hmis@nutmegit.com. | 203 |
| 789433 | Values of HOPWA Funds Expended for TBRA & STRMU doubled their actual value for HOPWA | In Progress | 03/28/2024 | 04/24/2024 - Description of the issue: The HOPWA APR v5.2 report in CT HMIS displays incorrect values for HOPWA Funds Expended on Total HOPWA Housing Subsidy Assistance & Permanent Housing Placement Services. The reported values are inaccurately doubled. Form/Report Impacted: HOPWA APR v5.2 Table / Section Impacted: Page 3, Part 3.C -- Section 1, and Part 5.B -- 2, which deals with Short-Term Rent, Mortgage, and Utility Assistance. Path to Form/Report: Reports>Compliance Reports (Org)>Veteran /HOPWA Reports, HOPWA APR (Org). Status: Waiting on Vendor | 40 |
| 790178 | HOPWA APR Report Sum of Rows 1 and 5-17 incorrect | Waiting on Vendor/Third Party | 04/03/2024 | 04/25/2024 - Description of the issue: The HOPWA APR v5.2 report, Section Part 3.A. Section 1. Individuals > Sum of Rows 1 and 5-17 is counting all enrollments instead of displaying the Sum of Rows 1 and 5-17. Form/Report Impacted: HOPWA APR v5.2 Table / Section Impacted: Part 3.A. Section 1. Individuals > Sum of Rows 1 and 5-17 Path to Reports: Reports>Compliance Reports (Org)>Veteran /HOPWA Reports, HOPWA APR (Org). Status: Waiting on Vendor Workaround: N/A | 34 |
| 793471 | DMHAS Assessments incorrectly shows for all fam mem, only required for HoH | Waiting on Vendor/Third Party | 04/12/2024 | 04/25/2024 - Description of the issue: The DMHAS Required assessments (Substance/Mental Health/DMHAS) are incorrectly showing for all family members included in the enrollment, they should only be showing for the HoH. Form/Report Impacted: Enroll DMHAS/DDaP Client (Entry workflow) > HMIS Intake 7.2 - CTHMIS Assessments Table / Section Impacted: Workflow Assessments Path to Form/Report: Left Menu > Enroll DMHAS/DDaP Client (Entry workflow) Workaround: N/A workflow should still be completed, the assessments for the other family members can be deleted after. Users can delete an erroneous assessment or submit a ticket to hmis@nutmegit.com for assistance. Status: Medium | 26 |