A recorded training walkthrough on submitting and approving Financial Service Requests (FSRs) for Department of Housing (DOH) Social Equity and Homelessness Prevention / Shelter Diversion funds is now available.

This session is designed for CAN navigators, agency intake staff, and regional fiduciary approvers. It outlines the step-by-step workflow for reopening CAN enrollments, selecting the proper funding accounts, entering financial service requests, and managing the approval queue.

You can access the recording and accompanying workflow resources at the links below:

• Absorb LMS: Log in to your CT HMIS Training LMS account to enroll in the course and track completion.

• Homelessness Prevention Program Page: View the recording and agency-level guidance on the CT HMIS Homelessness Prevention Page.

• Coordinated Access Program Page: Find CAN-level diversion workflow materials and recording links on the CT HMIS Coordinated Access Page.