The issue with the SSVF V2 (Org) & Veteran Program Data (Org) Reports not loading in the Report Viewer Window has now been RESOLVED. Thank you for your patience and understanding! If you experience any further issues or have questions, please submit a ticket at https://cthmis.com/support/ or email us at help@nutmegit.com.
We have identified an issue where the SSVF V2 (Org) & Veteran Program Data (Org) Reports are not loading in the Report Viewer Window. We are actively working to resolve this as quickly as possible. If you have any questions, please submit a ticket at https://cthmis.com/support/ or email us at help@nutmegit.com. Thank you for your…
We have identified an issue where Step 2: Bedlist Check-In of the Emergency Shelter workflow is giving a “CTE Results Error” when attempting to save a check in during the ES workflow. We are actively working to resolve this as quickly as possible. You can still complete daily check-ins outside of the workflow, by going…
We have identified an issue where the “Exit Destinations” field is blank for leavers in the Client Detail Sub Report for the APR & CAPER. We are actively working to resolve this as quickly as possible. If you have any questions, please feel free to submit a ticket at https://cthmis.com/support/ or email us at help@nutmegit.com.…
The Missing Move-in Date After 45 Days – Alert RuleID 6, which previously was not consistently displaying as expected, has now been resolved. The alert now properly displays when a housing Move-in date is missing. Thank you for your patience while we investigated and resolved this issue.
We are pleased to announce that we will be hosting weekly office hours every Thursday from 2:00 PM to 3:00 PM. These sessions are designed to provide ongoing support, answer any questions, and offer guidance on using the CT HMIS effectively. Whether you’re new to the system or a seasoned user, this is a great…
The HDC call from August of 2024 is now available within the LMS. If you already have an account, click here to login. If you do not and need one, click here to register.
The CT HMIS Server will be down for Server Maintenance related to a code migration tonight, Wednesday, August 28, 2024 from 8 – 11 PM. Down time will be approximately 3 hours. During this time CT HMIS will be unavailable to users. We apologize for the inconvenience and thank you for your patience.
Users reported some clients not appearing on the H2H report. We have investigated the issue and found that some clients were not being included due to filtering service dates within the Current Living Situation. This issue has been corrected and the report should now run as expected. If you experience any issues, please create a…
We have resolved an issue with the “Find Client” functionality within CaseWorthy. Previously, the “Find Client” function would load for an extended period of time and in some cases, never load a client profile. This has been corrected and functionality restored. If you have any issues with the “Find Client” function, please submit a ticket…
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