We’ve identified an issue where the RHY CSV export is being rejected due to data validation errors. Our team is actively investigating the cause and working to resolve it as quickly as possible. Please include the RHY-HMIS Export with the Data Validation report with your emails/tickets. If you have any questions, please submit a ticket…
The issue where Prior Living, Destination, and Current Living data were missing from the CSV export, as well as the related issues with parent reports for those tables in the APR/CAPER and Client Detail Report, has been fully resolved. These issues were caused by the recent CaseWorthy code migration. If you have any further questions,…
The issue where the Project Enrollments screen in the Coordinated Access – Network Role was displaying client assessments instead of project enrollment data has now been resolved. If you have any further questions, please feel free to submit a ticket at https://cthmis.com/support/. Thank you for your patience and understanding!
The issue where the ‘Exit Destination (HUD Program – Latest)’ and ‘Prior Residence (HUD Universal – Entry)’ fields were blank in the Client Detail Sub Report for the APR & CAPER has now been resolved. If you have any further questions, please feel free to submit a ticket at https://cthmis.com/support/ . Thank you for your…
The issue with the SSVF V2 (Org) & Veteran Program Data (Org) Reports not loading in the Report Viewer Window has now been RESOLVED. Thank you for your patience and understanding! If you experience any further issues or have questions, please submit a ticket at https://cthmis.com/support/ or email us at help@nutmegit.com.
We have identified an issue where the SSVF V2 (Org) & Veteran Program Data (Org) Reports are not loading in the Report Viewer Window. We are actively working to resolve this as quickly as possible. If you have any questions, please submit a ticket at https://cthmis.com/support/ or email us at help@nutmegit.com. Thank you for your…
We have identified an issue where Step 2: Bedlist Check-In of the Emergency Shelter workflow is giving a “CTE Results Error” when attempting to save a check in during the ES workflow. We are actively working to resolve this as quickly as possible. You can still complete daily check-ins outside of the workflow, by going…
We have identified an issue where the “Exit Destinations” field is blank for leavers in the Client Detail Sub Report for the APR & CAPER. We are actively working to resolve this as quickly as possible. If you have any questions, please feel free to submit a ticket at https://cthmis.com/support/ or email us at help@nutmegit.com.…
The Missing Move-in Date After 45 Days – Alert RuleID 6, which previously was not consistently displaying as expected, has now been resolved. The alert now properly displays when a housing Move-in date is missing. Thank you for your patience while we investigated and resolved this issue.
We are pleased to announce that we will be hosting weekly office hours every Thursday from 2:00 PM to 3:00 PM. These sessions are designed to provide ongoing support, answer any questions, and offer guidance on using the CT HMIS effectively. Whether you’re new to the system or a seasoned user, this is a great…
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